Terms & Conditions

By using our website and placing an order with Ethnic, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Orders & Confirmation

All orders placed through our website, Instagram, or WhatsApp will be confirmed via SMS or email. Once confirmed, your order will be processed and shipped within 1–2 business days.

2. Shipping & Delivery

We ship across Pakistan using Leopard Courier and TCS Courier. After dispatch, orders are typically delivered within 3 to 5 business days. Delivery times may vary based on location or public holidays.

3. Returns & Exchanges

Returns and exchanges are accepted within 7 days of receiving your order. Items must be in original condition, unused, and with all tags intact. For full details, refer to our Return Policy above.

4. Product Accuracy

We strive to present our products as accurately as possible. However, please note that slight variations in color may occur due to photography lighting or screen resolution differences.

5. Pricing & Availability

All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes (if any). We reserve the right to update prices, discontinue products, or make changes to our policies at any time without prior notice.

6. Promotions & Discounts

Promotional offers, discounts, and coupon codes are subject to terms and may be withdrawn at our discretion. Products bought during sales are non-returnable unless damaged.

7. Intellectual Property

All content on our website and social media — including product designs, photos, logos, and written content — is the property of Ethnic and may not be used or reproduced without permission.